Effective Date: June 28, 2024
1. Introduction
Welcome to guyandcesar.com (the “Website”), operated by Guy & Cesar (“we”, “us”, “our”). We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, share, and protect your personal data when you use our Website to purchase books for social workers and child advocates.
2. Data Collection
Information We Collect
We collect the following types of information:
- Personal Identification Information: Name, email address, postal address, phone number.
- Payment Information: Credit card details or other payment information (processed securely through third-party payment processors).
- Usage Data: Information on how you use our Website, including your IP address, browser type, and pages visited.
Methods of Collection
- Direct Interactions: When you provide your personal information by filling in forms on our Website or by corresponding with us via phone, email, or otherwise.
- Automated Technologies: As you interact with our Website, we may automatically collect technical data about your equipment, browsing actions, and patterns.
3. Data Usage
We use the information collected in the following ways:
- To Process Transactions: Handling orders, payments, and delivering products.
- To Manage Your Account: Provide customer support, manage our relationship with you, and notify you about changes to our services.
- To Improve Our Services: Analyze how users interact with our Website to enhance our offerings.
- Marketing: Send you information about our products and offers that may be of interest to you, subject to your consent.
4. Data Storage
Security Measures
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:
- Encryption: Data encryption during transfer and at rest.
- Access Controls: Restricted access to personal data to authorized personnel only.
- Regular Audits: Conduct regular security audits to ensure data protection measures are effective.
Retention Period
We retain your personal data only for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
5. Data Sharing
Third-Party Service Providers
We may share your personal data with trusted third parties to help us operate our business and provide services, including:
- Payment Processors: To handle your payment transactions securely.
- Delivery Services: To deliver your orders to your address.
- Analytics Providers: To help us understand how our Website is used and improve our services.
Legal Requirements
We may disclose your personal data if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
6. User Rights
Access and Control Over Your Data
You have the following rights regarding your personal data:
- Access: Request a copy of the personal data we hold about you.
- Rectification: Request correction of any inaccurate or incomplete data.
- Erasure: Request deletion of your personal data where there is no good reason for us to continue processing it.
- Restriction: Request restriction of processing of your personal data.
- Data Portability: Request the transfer of your personal data to you or a third party.
- Objection: Object to the processing of your personal data where we are relying on a legitimate interest.
Exercising Your Rights
To exercise your rights, please contact us at:
- Email: info@guyandcesar.com
- Postal Address: 57 Beacons Park, Brecon, Powys, Wales, LD3 9BR, United Kingdom
We will respond to your request within one month.
7. Cookies
Our Website uses cookies to enhance your browsing experience. Cookies are small files placed on your computer that help us provide a better user experience. You can set your browser to refuse all or some browser cookies or to alert you when websites set or access cookies.
8. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. Changes become effective when they are posted on this page.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- Email: info@guyandcesar.com
- Postal Address: 57 Beacons Park, Brecon, Powys, Wales, LD3 9BR, United Kingdom
This Privacy Policy ensures compliance with the General Data Protection Regulation (GDPR) and aims to provide transparency about how we handle your personal data.